9Cloud Packages

A solution for every business.

9spheres offers you a range of subscription based packages made up of IT services that are bundled together.
The various packages are grouped under our banner ‘9Cloud’.
You choose the services your business needs and we assign the relevant packages for you.
The outcome is that you only pay for what you need. Set monthly fees with no unexpected costs.

    WE GIVE YOU

    Choice.

    You choose the services your business needs.
    Avoid monthly fees for things you don’t need. 

    Choose IT managed services

    Harry owns a law firm

    His business operates from 5 separate branches, all widely spread out geographically in QLD. In total he has 30 full time employees that require Office 365 suite, managed desktop software, full security proctection and I.T. support. At each branch he also houses a work station that is utilised for apprentice solicitors gaining work experience. Files are accessed via Sharepoint and he has a firewall unit at each branch.

    Harry’s 9Cloud Package would comprise of:
    30 x FULL
    5 x LITE
    5 x STATION
    1 x Infrastructure

    9Cloud Infrastructure package dependant on client specifics.

    Mary has an insurance business.

    She has 17 machines in the office that need full IT support – Microsoft 365, full security protection, data backups, managed desktop software etc. But she also has 11 agents in the field who work off mobile devices and tablets and need to be able to view emails, access shared files on the network and from time to time login via 3 machines when in the office.

    9spheres Technologies can customize a solution specifically to match Mary’s business needs with one pre-determined monthly fee and no hidden costs.
    Mary’s 9Cloud Package would comprise of:
    17 x FULL
    11 x LITE
    3 x STATION
    1 x Infastructure

    9Cloud Infrastructure package dependant on client specifics.

    Ben owns an electrical consulting business.

    He has a team of 11 consultants who work across multiple sites during the day. They only need access to email and shared files, via their mobile devices and some level of support. He has supplied 3 notebooks which are based at his office for when his consultants are between site visits. Ben needs a full setup for another 7 fulltime employees.

    Ben’s 9Cloud Package would comprise of:
    7 x FULL
    11 x LITE
    3 x STATION
    1 x Infrastructure

    9Cloud Infrastructure package dependant on client specifics.

    Steve's legal practice is booming.

    From a trading business of 21 full time employees he has added another conveyancing secretary and 3 new clerks this month. He needs to set them each up with new email addresses and configure their different access permissions on the network. One of the clerks will work remotely so he needs to setup a VoIP phone line as well. 9sphere’s is able to do this quickly via our cloud-based control panel and ensure that Steve doesn’t miss a step as he focused on taking care of his new clients.

    His 9Cloud package would consist of:
    25 x FULL
    1 x Infrastructure

    9Cloud Infrastructure package dependant on client specifics.

    ‘’Leaders in Learning” … a college for the forward-thinker

    Bruce manages a highly successful ‘Leaders in Learning’ training school. This college has a complement of 80 fulltime staff, 60 sessional staff and 45 self-serve computers based in their centre for learning and innovation.

    The 9Cloud Package for ‘Leaders in Learning’ would consist of:

    80 x FULL
    60 x LITE
    45 x STATION
    1 x Infrastructure

    9Cloud Infrastructure package dependent on client specifics.

    WE GIVE YOU

    Flexibility.

    As your business grows then so do your IT requirements.
    And if you need to downsize (even if for a short period of time due to unforeseen circumstances eg. global pandemic) then the process should be quick and seamless.
    Adding or removing services to your 9Cloud plan is exactly that … quick and painless!

    Choice IT managed services 470x500

    WE GIVE YOU

    Support.

    In-depth understanding of your IT infrastructure’s performance.
    Guaranteed response times.
    Remote access and priority on-site support.

    support IT managed services 470x500

    Jen works at Get-Fit Gym.

    She’s the administrator there and has noticed that during peak hours the gym’s internet speed plummets, frustrating the staff who are trying to sign up new clients, access info and check emails.

    With Jen’s acknowledgement 9spheres is able to investigate and implement ‘quality of service’ on essential IT services such as VoIP data (phone systems) that require higher priority over other non- essential services such as web browsing and social platforms.

    9 CLOUD PACKAGES.

    Select from one of the following.

    a

    Application

    Security

    Managed Support

     

    FULL

    Office 365 Web & Suite

    Office 365 applications include:
    * Exchange (Emails)
    * Sharepoint (Secure Document Storage and Management)
    * Teams ( collaboration and Video conferencing)
    Full Desktop Suite of Outlook, Word, Excel and Powerpoint

    Security Protection Subscription
    (Anti-virus)

    Managed Support Services (8×5)

    1x desktop/laptop with Management software (Remote fix, automated scripts, software issues, printing issues and monitoring)
    1x Mobile device
    Office 365 maintenance (All applications mentioned above)
    User account maintenanceEndpoint Security support and Maintenance

    LITE

    Office 365 Web

    Office 365 Applications include:
    * Exchange (Emails)
    * Sharepoint (Secure Document Storage and Management)
    * Teams ( collaboration and Video conferencing)
    Web Version of Outlook, Word, Excel and Powerpoint

     

    N/A

    Managed Support Services (8×5)

    1x Mobile device
    Office 365 maintenance (All applications mentioned above)
    User account maintenance

    STATION

    Security Protection Subscription
    (Anti-virus)

    Managed Support Services (8×5)

    1x desktop/laptop with Management software (Remote fix, automated scripts, software issues, printing issues and monitoring)Endpoint Security support and Maintenance 

    INFRASTRUCTURE

     

    Server – on premise
    Server – Azure
    Firewall
    WiFi Access Points
    Network Switches
    Backup

    Security Protection Subscription
    Firewall software subscription
    Server on premise security subscription

    Managed Support Services (24×7)

    Customised to client’s infrastructure requirements

    A PERSONALIZED SOLUTION.

    It’s your choice.

    Use the form to specify the services you’re interested in and we’ll send you a customized quotation.

    • Select the 9Cloud package that interests you
      (FULL, LITE or STATION)
    • Choose the number of users from the dropdown list
    • Complete the form and we’ll be in touch.

    If you prefer to chat to us personally to work out the best solution for your business, head to our contact page.

    2 + 2 =

    Use the form to specify the services you're interested in and we'll send you a customized quotation. Select the 9Cloud package that interests you (FULL, LITE or STATION), Choose the number of users from the dropdown list, Complete the form and we'll be in touch. If you prefer to chat to us personally to work out the best solution for your business, head to our contact page.

    4 + 5 =

    what they’re saying

    Customer Testimonials

    ‘Nick and his team are great to work with. They provide an excellent service and we can always rely upon them when we call them. Nothing is ever too much trouble.

    I would recommend them to anybody looking for good IT support.’

    Len Watt

    Becker Watt Lawyers

    ‘KWA Blinds have had a service agreement with 9spheres for 10 years. There are so many scams and threats today that a great IT partner is now a necessity. We have found it reassuring to partner with 9spheres and can rely on them for prompt and professional service.’

    Sonya Wilson

    KWA Blinds

    ‘Excel Event Hire have been clients for over 5 years and the 9sphere’s team have been fantastic. They are always honest and upfront with what we “need” and what would be “better” and the difference that will make to our operations.’

    David Duncalfe

    Excel Event Hire

    FAQs

    Frequently asked questions.

    What is the going rate for IT services?

    Managed IT services don’t need to cost you an arm and a leg. With our 9Cloud packages you select and only pay for the services you actually need and want. Set monthly fees and no unexpected costs. 

    Why do you need managed IT services?

    The IT industry, tools, software and security threats change rapidly. It’s expensive to hire your own IT professional. Managed IT services give you access to a team of experts and reliable support when you need it at an affordable monthly cost.

    What are the benefits of outsourcing IT services?
    • It’s more affordable
    • Guaranteed support
    • Increased network and data security
    • Improved staff productivity
    • Better connectivity, speed and stability
    • Being able to get to work knowing your IT is taken care of.

    Move to the cloud today.