9spheres Technologies' main priority and focus is to ensure that networks run 24/7. We believe in the necessity to "function without disruptions" and we respond accordingly and efficiently. Not only do we keep your business systems operating without interruption but we will also keep you updated with the latest technology on where we feel would be best applicable for your personal business operation.
We provide solutions for Customer Relationship Management (CRM) and Document Management Systems (DMS) for both small- to-midsize businesses. Different customized packages are available based on the client's budget as well as their in-house policies.
We offer support to our clients in the form of "Service Level Agreements" (SLA's) which vary depending on the client's needs. The most basic SLA provides "time block support" tiered into preferential rates. The SLA's are supported by experienced and qualified technicians.
9spheres Technologies are authorized resellers and installers of a niche email and content archiving product. This product is aimed at all vertical segments and successfully archives email and documents files in a policy based format for legal requirements or for companies that need to meet specific internal policies.
Our solutions are based on Microsoft's proven technologies as well as products from other vendors thus enabling us to achieve a complete solution covering many aspects.
A general overview of the equipment supplied by 9spheres Technologies include:
- File Servers,
- Networking Hardware (including switches, routers, firewalls & network management products),
- Desktops, Workstations & Notebooks,
- Multi-function Printers and Scanners,
- Fault Tolerance products (power redundancy and RAID storage redundancy),
- Storage Devices (Tape drives, NAS & SAN's),